:root{--bg:#f4f7f7;--card:#fff;--ink:#132b2b;--muted:#688080;--line:#dfe9e8;--primary:#0f766e;--primary2:#115e59;--soft:#e7f5f2;--danger:#b42318;--shadow:0 8px 30px rgba(25,60,60,.08)}*{box-sizing:border-box}html,body{height:100%;margin:0;font-family:Tahoma,Arial,sans-serif;background:var(--bg);color:var(--ink)}button,input,textarea,select{font:inherit}.hidden{display:none!important}.login-wrap{height:100%;display:grid;place-items:center;padding:20px;background:radial-gradient(circle at 70% 10%,#d6f4ed,transparent 36%),#eef6f4}.login-card{width:min(420px,100%);background:#fff;border:1px solid var(--line);border-radius:24px;padding:34px;box-shadow:var(--shadow);text-align:center}.brand-mark{width:68px;height:68px;margin:auto;border-radius:20px;background:linear-gradient(135deg,#0f766e,#134e4a);color:#fff;display:grid;place-items:center;font:700 34px Arial}.brand-mark.small{width:42px;height:42px;border-radius:12px;font-size:22px;margin:0}.login-card h1{margin:18px 0 7px}.login-card p{color:var(--muted);margin:0 0 25px}.login-card label,.details label{display:block;text-align:right;margin:12px 0;color:#395858;font-size:13px}.login-card input,.details input,.details textarea{width:100%;margin-top:7px;border:1px solid var(--line);border-radius:11px;padding:12px;background:#fbfdfd;outline:none}.primary,.secondary{border:0;border-radius:11px;padding:11px 16px;cursor:pointer}.primary{background:var(--primary);color:#fff}.secondary{background:var(--soft);color:var(--primary2)}.login-card .primary{width:100%;margin-top:10px}.error{color:var(--danger);font-size:13px;margin-top:12px}.app{height:100%;display:grid;grid-template-rows:64px 72px 1fr}.topbar{background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 18px}.brand{display:flex;align-items:center;gap:11px}.brand b{display:block}.brand small{display:block;color:var(--muted);margin-top:3px}.top-actions{display:flex;align-items:center;gap:8px}.badge{border-radius:999px;padding:6px 10px;background:var(--soft);font-size:12px}.icon-btn{border:1px solid var(--line);background:#fff;width:38px;height:38px;border-radius:10px;cursor:pointer}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:10px;padding:10px 14px;background:#f7fafa;border-bottom:1px solid var(--line)}.stats>div{background:#fff;border:1px solid var(--line);border-radius:13px;padding:10px 14px;display:flex;align-items:center;gap:9px}.stats b{font-size:23px;color:var(--primary)}.stats span{font-size:12px;color:var(--muted)}.workspace{min-height:0;display:grid;grid-template-columns:340px 1fr 320px;direction:ltr}.inbox,.chat,.details{direction:rtl;background:#fff;min-height:0}.inbox{border-right:1px solid var(--line);display:flex;flex-direction:column}.inbox-head{padding:11px;border-bottom:1px solid var(--line)}.tabs{display:flex;gap:5px;margin-bottom:9px}.tabs button{border:0;background:#f1f5f5;border-radius:9px;padding:7px 10px;font-size:12px;cursor:pointer}.tabs button.active{background:var(--primary);color:#fff}.inbox-head input{width:100%;border:1px solid var(--line);border-radius:10px;padding:10px;outline:none}.conversation-list{overflow:auto}.conv{padding:13px;border-bottom:1px solid #edf2f2;display:grid;grid-template-columns:46px 1fr auto;gap:10px;cursor:pointer}.conv:hover,.conv.active{background:#f0f8f6}.avatar{width:44px;height:44px;border-radius:50%;display:grid;place-items:center;background:#d9efeb;color:#145e57;font-weight:700}.conv-main{min-width:0}.conv-top{display:flex;justify-content:space-between;gap:8px}.conv-name{font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conv-time{font-size:11px;color:var(--muted);direction:ltr}.conv-preview{font-size:12px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:5px}.unread{background:#1f9d55;color:#fff;border-radius:999px;min-width:22px;height:22px;padding:0 6px;display:grid;place-items:center;font-size:11px}.priority{width:7px;border-radius:999px;background:#d6e0df}.priority.high{background:#f59e0b}.priority.urgent{background:#dc2626}.chat{min-width:0;position:relative;border-right:1px solid var(--line)}.empty-chat{height:100%;display:grid;place-content:center;text-align:center;color:var(--muted)}.bubble-logo{font-size:45px}.chat-panel{height:100%;display:grid;grid-template-rows:62px 1fr auto}.chat-head{display:flex;align-items:center;gap:9px;padding:8px 12px;border-bottom:1px solid var(--line)}.chat-title{min-width:140px;flex:1}.chat-title b,.chat-title small{display:block}.chat-title small{color:var(--muted);direction:ltr;text-align:right;margin-top:3px}.chat-head select{border:1px solid var(--line);background:#fff;border-radius:8px;padding:7px;max-width:120px}.window{font-size:11px;border-radius:999px;padding:5px 8px;background:#fff0dd;color:#975a16;white-space:nowrap}.window.open{background:#e6f7ed;color:#18794e}.messages{overflow:auto;padding:20px;background:linear-gradient(rgba(246,250,249,.92),rgba(246,250,249,.92)),radial-gradient(#dbe8e6 1px,transparent 1px);background-size:auto,20px 20px}.msg-row{display:flex;margin:5px 0}.msg-row.out{justify-content:flex-start}.msg-row.in{justify-content:flex-end}.msg{max-width:min(72%,700px);background:#fff;border:1px solid #e4eceb;border-radius:13px;padding:9px 11px;box-shadow:0 1px 2px rgba(0,0,0,.03);white-space:pre-wrap;overflow-wrap:anywhere}.out .msg{background:#dff4e9}.msg-media img,.msg-media video{max-width:320px;max-height:300px;border-radius:9px;display:block}.msg-media audio{max-width:280px}.doc-link{display:block;padding:11px;border:1px solid #cbdad8;border-radius:9px;text-decoration:none;color:var(--primary2);background:#fff}.msg-meta{display:flex;justify-content:flex-end;gap:6px;margin-top:5px;font-size:10px;color:#728786;direction:ltr}.composer{border-top:1px solid var(--line);background:#fff;padding:9px 12px;display:grid;grid-template-columns:auto 1fr auto;gap:8px;align-items:end}.composer-actions{display:flex;gap:4px}.composer-actions button{border:0;background:#f0f5f4;width:36px;height:36px;border-radius:10px;cursor:pointer}.composer textarea{resize:none;max-height:140px;border:1px solid var(--line);border-radius:13px;padding:10px 12px;outline:none}.send{border:0;background:var(--primary);color:#fff;border-radius:11px;padding:10px 16px;cursor:pointer}.outside-window{grid-column:1/-1;background:#fff5e5;color:#8a5a10;border:1px solid #f0d9ad;border-radius:9px;padding:7px 10px;font-size:12px}.details{border-right:1px solid var(--line);overflow:auto}.details-head{height:54px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 14px}.details-head button,.modal-head button{border:0;background:none;font-size:25px;cursor:pointer}.details-body{padding:14px}.details textarea{min-height:80px;resize:vertical}.details hr{border:0;border-top:1px solid var(--line);margin:20px 0}.details h3{font-size:14px}.labels-box{display:flex;gap:6px;flex-wrap:wrap}.label-chip{border:1px solid var(--line);border-radius:999px;padding:5px 8px;font-size:11px;cursor:pointer}.inline{display:flex;gap:6px;margin-top:8px}.inline input{margin:0;flex:1}.inline button{width:40px;border:0;background:var(--primary);color:#fff;border-radius:9px}.notes-list{margin-top:10px}.note{background:#f6f8f8;border-radius:9px;padding:8px;margin:6px 0;font-size:12px}.note small{display:block;color:var(--muted);margin-top:4px}.modal{position:fixed;inset:0;background:rgba(7,25,25,.38);display:grid;place-items:center;z-index:50;padding:20px}.modal-card{width:min(640px,100%);max-height:80vh;background:#fff;border-radius:18px;box-shadow:var(--shadow);overflow:hidden}.modal-head{display:flex;align-items:center;justify-content:space-between;padding:13px 16px;border-bottom:1px solid var(--line)}.modal-body{padding:15px;overflow:auto;max-height:70vh}.option{display:block;width:100%;text-align:right;border:1px solid var(--line);background:#fff;border-radius:11px;padding:11px;margin:7px 0;cursor:pointer}.option:hover{background:#f3f8f7}.template-meta{font-size:11px;color:var(--muted);margin-top:4px}.mobile-back{display:none}.empty-list{text-align:center;color:var(--muted);padding:30px 10px}.spinner{text-align:center;color:var(--muted);padding:20px}
@media(max-width:1100px){.workspace{grid-template-columns:310px 1fr}.details{position:fixed;top:64px;bottom:0;left:0;width:330px;z-index:20;box-shadow:var(--shadow)}.stats{grid-template-columns:repeat(4,1fr)}}@media(max-width:760px){.app{grid-template-rows:58px auto 1fr}.topbar{padding:0 10px}.brand small{display:none}.stats{grid-template-columns:repeat(2,1fr);padding:7px}.stats>div{padding:7px 9px}.stats b{font-size:18px}.workspace{display:block;position:relative}.inbox{height:100%}.chat{position:absolute;inset:0;z-index:10;display:none}.workspace.chat-open .chat{display:block}.workspace.chat-open .inbox{display:none}.mobile-back{display:block;border:0;background:none;font-size:25px}.chat-head select{display:none}.window{font-size:9px}.msg{max-width:86%}.details{top:58px;width:min(90vw,340px)}.composer{padding:7px;grid-template-columns:auto 1fr auto}.composer-actions button{width:32px}.send{padding:9px}.stats span{font-size:10px}}